Help & Support
邮递途中，需要帮忙？Need a hand on your route?
第一封信怎么送？
游戏内文字为英文：选择 Play → Take parcel → Courtyard → Mailbox → Deliver，即可送出第一封信。后续关卡会逐步加入电池与机关；卡住时可使用提示、撤销或重来。
购买与恢复
首页选择“Full game”可查看永久解锁。已经买过时，在同一Apple账号下选择“Restore”。这会恢复完整版权益，不会把另一台设备的关卡进度同步过来。购买与恢复需要联网。
进度与设置
进度、最佳步数和设置保存在当前设备。没有玩家账号或云存档。重装应用可能移除本机进度；卸载前请先考虑这一点。
体感与设备布局
体感折叠可以在暂停菜单关闭，屏幕按钮始终可用。Duo上下屏布局需要兼容的系统分区支持；闭合后恢复单屏操作。
联系支持
请发送邮件至 hello@arenovo.com，说明应用版本、设备型号、系统版本、所在关卡和复现步骤。请勿发送Apple账号密码、完整付款信息或购买收据。
Your first delivery
Select Play, Take parcel, Courtyard, Mailbox, then Deliver. In-game text is English. Later levels introduce batteries and mechanisms. Hints, Undo, and Restart are available.
Purchasing and restoring
Choose Full game on the entry screen to view the permanent unlock. If you already purchased it, use Restore with the same Apple Account. This restores ownership, not progress from another device. An internet connection is required.
Progress and settings
Progress, best move counts, and settings stay on the current device. There is no game account or cloud save. Reinstalling may remove local progress.
Motion and display
Motion folding is optional and can be disabled in the pause menu. On-screen buttons remain available. Duo split layouts need compatible system division support; closing the device restores a compact single-screen layout.
Contact support
Email hello@arenovo.com with the app version, device, OS version, level, and steps to reproduce. Do not send Apple Account passwords, full payment details, or purchase receipts.